Terms and Conditions | Khepri Digital

By engaging with our company, you accept to comply with all the following terms and conditions.

WEBSITE DESIGN & DEVELOPMENT

This agreement ("Agreement") is made on the date of acceptance of this Agreement by the Client ("Client") with Khepri Digital Pte Ltd, a company incorporated under the laws of Singapore, with its registered office at 18 Sin Ming Ln, #04-12 Midview City, Singapore 573960 ("Company"), for the supply of website design services ("Services") in connection with the Client's campaign ("Campaign") and website ("Website").

1. Commencement of Services: The Company shall commence provision of the Services only upon receipt of 50% of down payment of the full cost of the website design.
2. Delivery of First Draft: The first draft of the Website design shall be delivered to the Client within 20 working days of receipt of downpayment. The Company shall notify the Client once the first draft is ready.
3. Revisions: The Company shall allow for a maximum of 2 revisions to be made to the Website design, whether before or after the completion of the Website.
4. Payment: Upon completion of the Website, the Client shall be liable to pay the remaining 50% of the agreed upon cost as set out in the Agreement.
5. Service Agreement: The Client acknowledges that the terms listed in the Service Agreement signed between the Client and the Company shall supersede all the terms and conditions listed in this Agreement.
6. General Reference: This Agreement is for general reference purposes only and shall not apply to clients who require customized forms of service.

SEO SERVICES AGREEMENT

This Search Engine Optimization Services (SEO) agreement ("Agreement") is made on the date of acceptance of this Agreement by the Client ("Client") with Khepri Digital Pte Ltd, a company incorporated under the laws of Singapore, with its registered office at 18 Sin Ming Ln, #04-12 Midview City, Singapore 573960 ("Company"), for the supply of website design services ("Services") in connection with the Client's campaign ("Campaign") and website ("Website").

WHEREAS, the Company has expertise in providing SEO services and the Client desires to avail the Services provided by the Company to improve the ranking and positioning of the Client's Website within the Search Engines;

NOW, THEREFORE, the Parties hereby agree as follows:
1. Services. The Company agrees to provide the Client with the Services and is authorized by the Client to use the Key Phrases to attempt to improve the ranking of and/or positioning of the Website within the Search Engines.
2. Delay in Services. The Client acknowledges and agrees that if the Services provided are delayed and are not as a result of any fault(s) on the part of the Company, no refund or compensation will be offered to the Client.
3. Correct Access. In the event that the Client fails to provide to the Company the correct access (FTP/cPanel/CMS and others relevant to the website) logins to the Website or communicate these details within one (1) month of this Agreement, the Client agrees that the Company will provide onsite as a separate document with instructions for the Client or a nominated representative (such as a developer) to upload.
4. Key Phrases. Key phrases selected for SEO must be mutually agreed to by the Client and the Company.
5. Warranties. The Client warrants to the Company that the Key Phrases and/or contents of the Website do not and will not violate any law or regulation. The Client warrants to the Company that it has not received any written notice of claim, and the Key Phrases and/or the contents of the Website do not infringe, interfere, violate or misappropriate the intellectual property rights of any other party.
6. Indemnification. If the Company notifies the Client in writing of a claim or cause of action against the Company that any of the contents of the Website infringes a presently existing intellectual property right of a third party, the Client shall indemnify and defend such claim or cause of action at its own expenses and pay any costs or damages, including but not limited to all legal costs and disbursements which may be reasonably incurred or finally awarded against the Company.
7. Guarantee. The guarantee made by the Company in the (SEO Performance Guarantee) table does not apply in the following circumstances:
a. If changes are made to the Website by other parties than the Company that adversely affect the search engine rankings of the Website (as determined by the Company).
b. If the Website is offline due to a reason not caused by the Company.
c. If Google releases an algorithm update and changes suggested by the Company are not implemented by the Client.
d. If the Company does not reach the stipulated guarantees/milestones at no fault of the Client (Company has full website access and client site has never been offline), the Company shall work for free for no more than hundred and eighty (180) days and Client is free to move on.

8. Commencement of Guarantee. The guarantee begins from the day the Company uploads SEO content copy to the Clients website. The guarantee is void if the Company’s changes are overwritten or lost by the Client.
9. Disclaimer of Warranty and Limitation of Liability. The Client acknowledges that the Company makes no warranty that SEO will generate any increase in sales, business activity, profits, or any other form of improvement for the Client’s business or any other purpose. No liability whatsoever (except as provided by law) will be accepted by the company for losses due to or arises as a consequence of the provision of services.
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SOCIAL MEDIA MARKETING SERVICES AGREEMENT

This SOCIAL MEDIA MARKETING (SMM) Services agreement ("Agreement") is made on the date of acceptance of this Agreement by the Client ("Client") with Khepri Digital Pte Ltd, a company incorporated under the laws of Singapore, with its registered office at 18 Sin Ming Ln, #04-12 Midview City, Singapore 573960 ("Company"), for the supply of website design services ("Services") in connection with the Client's campaign ("Campaign") and website ("Website").

WHEREAS, the Company is engaged in providing Social Media Marketing (SMM) services (“Services”) to businesses and other entities, and the Client desires to engage the Company to perform such Services for the Client;

NOW, THEREFORE, in consideration of the mutual covenants and agreements set forth herein, the Parties agree as follows:

1. Engagement of Services. The Company agrees to provide the Client with the Services as described in the Proposal (the “Services”).
2. Access and Information. The Client agrees to provide the Company with access to all relevant information and materials, including but not limited to channel page login details, copy suggestions for ad creation, images, branding files, and documents, necessary for the Company to provide the Services.
3. Channel Policies. The Client acknowledges and agrees that the Company has no control over the policies of channels with respect to the type of sites and/or content that they accept now or in the future.
4. Targeting. The Client acknowledges and agrees that the targeting selected for the channel is up to the discretion of the Company.
5. Payment. Media spend can be paid to Google, Facebook, Instagram, or Linkedin directly by the Client, or the Company can pay on behalf of the Client, once the Client has prepaid the Company’s invoice which includes the management fee and media spend.

PAID MEDIA MARKETING SERVICES AGREEMENT

This search engine marketing services (SEM) agreement ("Agreement") is made on the date of acceptance of this Agreement by the Client ("Client") with Khepri Digital Pte Ltd, a company incorporated under the laws of Singapore, with its registered office at 18 Sin Ming Ln, #04-12 Midview City, Singapore 573960 ("Company"), for the supply of website design services ("Services") in connection with the Client's campaign ("Campaign") and website ("Website").

1. Engagement of Services: The Company agrees to provide the Client with the Services as described in the proposal.
2. Use of Key Phrases: The Company is authorized by the Client to use the Key Phrases to attempt to improve the ranking and/or positioning of the Client’s website within the Search Engines.
3. Client Obligations: For the purpose of providing the Services, the Client agrees to provide relevant information including but not limited to Google Analytics login details, suggested key phrases for testing, and any ad copy suggestions for creation.
4. Company Obligations: The Company agrees to provide the Client with the Services and is authorized to use the Key Phrases to manage and attempt to improve the performance of the Client’s advertising campaigns within the Search Engines.
5. Search Engine Policies: The Client acknowledges and agrees that the Company has no control over the policies of search engines with respect to the type of sites and/or content that they accept now or in the future. The Client’s site may be excluded from any search engine at any time at the sole discretion of the search engine.
6. Key Phrases Selection: Key phrases selected for Google Ads / Search Engine Marketing must be mutually agreed upon by the Client and the Company.
7. Payment: Media spend can be paid directly to Google, Facebook, Instagram, or LinkedIn by the Client, or the Company can pay on behalf of the Client, provided that the Client has prepaid the Company’s invoice, which includes the management fee and media spend.
8. No Warranty: The Client acknowledges that the Company makes no warranty that Google AdWords will generate any increase in sales, business activity, profits, or any other form of improvement for the Client’s business or any other purpose. The Company accepts no liability whatsoever (except as provided by law) for any damages or losses arising from or as a consequence of the provision of the Services.

DISCLAIMERS

The website of The Company provides the materials "as is" and the company disclaims and negates all other warranties, including implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other rights.

The company does not warrant or make any representations regarding the accuracy, likely results, or reliability of the use of the materials on its website or on any linked sites.

The Company and its suppliers are not liable for any damages arising out of the use or inability to use the materials on the website, even if the company or its authorized representative has been notified of the possibility of such damages. The company may make changes to the materials on its website without notice and is not responsible for the contents of any linked site.

The Company may revise the terms of use for its website at any time without notice, and the user agrees to be bound by the then current version of these Terms and Conditions of Use. Any claim relating to The Company's website shall be governed by the laws of the State of Singapore.Results vary from industry to industry and from businessperson to businessperson, and The Company makes no guarantees. The company tailors a customized strategy for each client, and the results depend on factors beyond our control. The risk in our business is shared, but not 100% borne by The Company.